Expert IT Support for Oxford & London Businesses
Keep your business running smoothly with fast, secure, and reliable IT support—on-site or remote.
At Network Assistance, we specialise in providing professional IT support to small and medium-sized businesses across Oxford, London, and the Home Counties. With over 25 years of experience, our expert team delivers proactive maintenance, rapid problem resolution, and tailored support plans that grow with your business. Whether you’re facing a critical issue or need long-term IT management, we’re here to help—efficiently and affordably.
Trusted by Businesses Across Oxford & London
At Network Assistance, we pride ourselves on delivering fast, reliable, and friendly IT support that our clients count on every day. With over two decades of experience, we’ve helped hundreds of businesses stay secure, connected, and productive—no matter the challenge. Our local team combines technical expertise with a personal touch, ensuring you always get support that’s proactive, professional, and tailored to your unique needs.
Our IT Support Services
At Network Assistance, we provide a complete range of IT support solutions tailored to meet the needs of small and medium-sized businesses across Oxford, London, and beyond. From daily troubleshooting to long-term infrastructure management, our goal is to keep your systems running efficiently, securely, and without disruption.
Managed IT Support
Managed IT Support is at the core of what we do. We offer fully outsourced IT management that includes proactive monitoring, regular system updates, and unlimited remote assistance. Our team ensures your infrastructure is secure and stable, freeing your internal staff to focus on what matters most—growing your business.
Remote IT Support
Remote IT Support is ideal for businesses needing quick, efficient help without the wait. Our skilled technicians resolve most issues—like login problems, email configuration, software errors, and network glitches—quickly and securely over remote access, saving you time and minimising downtime.
On-Site IT Support
On-Site IT Support is available for businesses that require hands-on assistance. Our Oxford and London-based engineers are ready to assist with everything from setting up new equipment and resolving complex hardware faults to cabling, network installations, and office IT relocations.
Cybersecurity and Data Protection
Cybersecurity and Data Protection are essential in today’s digital environment. We implement advanced security solutions including antivirus, firewalls, email protection, encrypted backups, and disaster recovery systems to keep your data safe and your business compliant with regulations.
Microsoft 365 and Cloud Support
Microsoft 365 and Cloud Support helps businesses harness the power of cloud technology. Whether you’re migrating to Microsoft 365, managing user access, or integrating SharePoint and Teams into your workflow, we provide expert guidance and ongoing support to keep your operations seamless and collaborative.
Business Network Support
Business Network Support ensures your organisation remains connected at all times. From Wi-Fi optimisation and router configuration to switch setup and full-scale network design, we build and maintain secure, high-performance network environments tailored to your needs.
IT Support You Can Rely On – Backed by 25+ Years of Experience
Choosing the right IT partner makes all the difference. At Network Assistance, we’ve been supporting businesses across Oxford and London since 1996, delivering responsive, dependable service every step of the way. Whether you’re facing a technical issue or planning a full network upgrade, our team is here to help—fast, friendly, and always focused on your success.
Need IT support that actually supports your business?
Ready to Take Control of Your IT?
Why choose Network Assistance?
- We have a dedicated helpdesk so that you can immediately talk to a senior engineer.
- We’re proactive. We don’t just wait for the phone to ring; we’ll continually monitor your systems to spot any potential issues before they impact on you.
- Our preventative maintenance visits ensure a close working relationship with you, reduce support calls, and help us become a trusted part of your team.
- We are committed to customer service excellence and we believe it’s our people than make the difference between being just ‘good’ and ‘great’.
- Our comprehensive knowledge base gives us full details of your computer systems at the touch of a button.