Server Monitoring Services in Oxford & London
Stay Online, Stay Secure — With 24/7 Server Monitoring
Your business depends on reliable servers. At Network Assistance, we provide proactive server monitoring services that ensure your systems stay secure, optimised, and always available. We monitor performance, detect issues early, and take action before problems affect your business operations.
Whether you manage local servers or hybrid cloud environments, our team delivers expert oversight with rapid response and monthly health reporting.
What Our Monitoring Covers
We monitor every critical layer of your server environment—so you can operate confidently, knowing your infrastructure is protected, optimised, and continuously reviewed. Here’s what we cover in detail:
CPU & Memory Usage
We monitor processor load and memory consumption in real-time to ensure your servers can handle demand. Sudden spikes or sustained high usage often signal overloaded applications, failing processes, or malware—our monitoring helps catch these early. If thresholds are exceeded, our team is alerted instantly and takes appropriate action to avoid downtime or degraded performance.
Disk Health & Storage
Server crashes often begin with overlooked disk issues. We monitor available storage, disk I/O performance, and the health of physical drives using SMART data and usage trends. This enables us to detect failing drives or capacity issues before they become emergencies, giving you time to plan replacements or expand storage safely.
Server Services
Your key business services—like email, databases, and internal file sharing—depend on precise uptime. We continuously check vital Windows services and custom application processes to ensure everything runs as expected. If a core service fails or stalls, we’re notified immediately and can often restore functionality before your team notices.
Web & Mail Services
We simulate real-world usage by testing access to your public-facing and internal services. This includes email protocols like POP3/IMAP, website ports, and even the presence or responsiveness of specific files or directories. These checks ensure that customers, remote users, or internal staff never hit a dead end due to unresponsive systems.
Security & Patching
Outdated systems are one of the most common entry points for hackers. We ensure your servers stay protected with up-to-date antivirus, antimalware, and security patching. Our team monitors the status of your security tools, confirms critical updates are applied, and helps schedule reboots or maintenance windows to keep everything smooth and secure—with no business disruption.
Application Status & Custom Checks
We build bespoke monitoring rules for your most critical applications—whether it’s a CRM, ERP, or legacy business tool. We check that processes stay active, ports remain open, and response times meet performance expectations. Custom alerts allow us to proactively protect applications that generic tools would miss.
Get Peace of Mind for Your Servers
With Network Assistance, you’ll never have to worry if your servers are underperforming or exposed to risk. We’ll monitor, protect, and maintain them—so you can focus on your business.
By taking a proactive approach to supporting our customers networks, we can work to prevent potential problems occurring through:
- Using monitoring software which will alert us to potential problems.
- Advising on how to get the best from available hardware and software.
- Ensuring software patches are applied regularly.
- Ensuring anti-virus and where necessary anti-spyware and anti-spam software is in place and up to date.
- On-site checkups where we can discuss any IT queries.
Our monitoring service will proactively check that your systems are up. Issues can then often be resolved before our clients are even aware. This prevents problems before they affect users increasing your productivity as there is a lower chance of user disruption.